Foundations of Patient-Centered Care.
Course Overview
Course Introduction
This foundational course is designed to instill the principles of patient-centered care. Participants will explore the importance of empathy, communication, and respect in providing quality healthcare.
Duration: 5 days
Course Outline
Course Objectives:
- Understand the fundamentals of patient-centered care.
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Develop effective communication skills with patients.
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Emphasize the significance of empathy in healthcare.
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Foster a patient-friendly environment.
Course Modules
Course Modules:
Module 1: Introduction to Patient-Centered Care
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Definition and principles of patient-centered care.
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Historical perspective and evolution.
Module 2: Effective Communication Skills
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Verbal and non-verbal communication techniques.
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Active listening and patient engagement.
Module 3: The Role of Empathy in Healthcare
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Understanding and practicing empathy.
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Impact of empathy on patient outcomes.
Module 4: Creating a Patient-Friendly Environment
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Importance of physical and emotional comfort.
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Strategies for enhancing patient experience.
Module 5: Patient-Centered Care in Practice
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Case studies and practical scenarios.
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Implementing patient-centered care in healthcare settings.
Course Administration Details
Methodology
Instructor-led sessions use a blended learning approach combining presentations, guided practical exercises, web-based tutorials, and group work, delivered by seasoned industry experts. All facilitation and course materials are in English, so participants should be reasonably proficient in the language.
Accreditation
Upon successful completion of this training, participants will be issued an Apollina Healthcare certificate certified by the National Industrial Training Authority (NITA).
Training Venue
The training will be held at Apollina Healthcare Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
Accommodation & Transfer
Accommodation and Airport Transfer are arranged upon request. For reservations contact the Training Officer.
Email: connect@apollinahealthcare.com
Phone: (+254) 710 661 274
Tailor-Made
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our Apollina Healthcare Training Centre or at a convenient location.
Payment
Payment should be transferred to the Apollina Healthcare account through a bank on or before the start of the course. Send proof of payment to: connect@apollinahealthcare.com.
Previous Participants
| # | Role | Organisation | Country |
|---|---|---|---|
| 1 | Manager | - | Kenya |